1. Create the demand
Tell us what happened, what is owed, and when payment was due. Neutral creates a professional demand letter for your review.
How Neutral works
Move the dispute forward—one clear step at a time.
Start with a professional demand. Settle directly if you can. Use binding AI arbitration only when both businesses choose it.
2. Open the shared record
Upload contracts, invoices, communications, photographs, and proof of performance into a private, access-controlled case.
3. Invite a direct resolution
The other business can respond, exchange offers, and agree to a documented payment or settlement.
4. Consent to arbitration
If needed, both sides review the rules and separately consent to a binding automated decision process.
5. Submit final positions
Each side confirms the common evidence record and submits a final proposed outcome.
6. Receive the decision
The system selects the outcome best supported by the contract and shared record, then preserves the reasoned decision.
Neutral is initially designed for business-to-business invoice and contract disputes. It does not provide legal advice or represent either party.